Contact us

Welcome to PhosWave, your premier destination for cutting-edge Bluetooth earphones, high-performance keyboards, and stylish digital watches. We are dedicated to providing exceptional products and customer service. Your inquiries and feedback are important to us. Please find the relevant contact information below.

General Inquiries & Customer Support

For questions about our products, orders, shipping, returns, or any other assistance, our support team is here to help.

Email: [email protected]

We strive to respond to all emails within 24-48 business hours.

Corporate Address

For written correspondence or official matters, you can reach us at our headquarters:

Company Name：HK KDL TRADE LIMITED
Company Address：ROOM 701 UNIT 108 7/F TOWER B NEW MANDARIN PLAZA 14 SCIENCE MUSEUM ROAD TSIM SHA TSUI KL

How to Get the Best Support

To help us assist you more efficiently, please consider the following when contacting us:

  • Order-Related Questions: Please include your order number in your email.
  • Product Support: Specify the product name and model (e.g., "PhosWave SonicBuds Pro" or "Aurora Mechanical Keyboard").
  • Website Feedback: We welcome suggestions to improve your shopping experience.

Thank you for choosing PhosWave. We value your connection with us.